Privacy Policy

Last updated: 26th June 2026

We collect personal information when you interact with our website, contact us, subscribe to our communications, or use our services.

The information we may collect includes:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Job title
  • IP address
  • Browser and device information
  • Website usage information
  • Any information you voluntarily provide through contact forms, emails or other communications

We collect this information through:

  • Contact forms
  • Email communications
  • Website analytics
  • Cookies and similar technologies
  • Pages you visit on our website
  • Information you provide directly to us

We use your personal information to:

  • Provide and personalise our services
  • Respond to your enquiries and requests
  • Administer customer accounts and services
  • Process orders where applicable
  • Send information about our products and services where you have consented
  • Improve our website and user experience
  • Analyse website performance and visitor engagement
  • Understand which content is most relevant to our visitors
  • Comply with legal and regulatory obligations

We process personal data under one or more of the following legal bases under the General Data Protection Regulation (GDPR):

Consent

We rely on your consent for:

  • Sending marketing emails and newsletters
  • Processing information where consent is specifically requested
  • Using certain non-essential cookies

You may withdraw your consent at any time by contacting us or by clicking the unsubscribe link included in our marketing emails.

Legitimate Interests

We process certain personal information where it is necessary for our legitimate business interests, including:

  • Responding to enquiries submitted by phone, email, contact forms or live chat
  • Providing requested information
  • Improving our services and website
  • Understanding how visitors use our website
  • Tailoring website content based on visitor interests
  • Protecting our website against fraud and misuse

Where we rely on legitimate interests, we carefully balance our interests against your rights and freedoms.

Contract

Where applicable, we process personal information to fulfil a contract with you or to take steps prior to entering into a contract.

Legal Obligation

We may process personal information where required to comply with applicable laws or legal obligations.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting obligations.
Information provided with your consent is retained until you withdraw that consent.
Information relating to your engagement with our website and communications, such as website visits, email opens and link clicks, may be retained for up to eight (8) years after your last interaction with us.

When information is no longer required, it is securely deleted or anonymised.

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and understand how visitors use our website.

Cookies may be used to:

  • Recognise your browser.
  • Remember your preferences.
  • Measure website performance.
  • Analyse visitor behaviour.
  • Improve our services and marketing.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We use carefully selected third-party providers to help operate our business and website. These providers may process personal information on our behalf and only in accordance with our instructions.

Examples include providers of:

  • Website hosting
  • Website analytics
  • Customer relationship management (CRM)
  • Email marketing
  • Appointment scheduling
  • Payment processing
  • Cloud storage
  • Customer support

We do not sell, rent or trade your personal information to third parties.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Some of our trusted service providers may process personal information outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place to protect your information, including the use of Standard Contractual Clauses or other approved transfer mechanisms where required under GDPR.

We do not use your personal information to make solely automated decisions that have legal or similarly significant effects on you.

Some of our trusted service providers may process personal information outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place to protect your information, including the use of Standard Contractual Clauses or other approved transfer mechanisms where required under GDPR.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements.

The latest version will always be published on this page with the updated revision date.

Data Controller: Saisei

Email: info@saisei.io

Telephone: +447828704654

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us using the details above.